Thank you for choosing WORTHYPULSE LIMITED for your project management needs. We strive to ensure your satisfaction with our services. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy outlined below:
1. Eligibility for Refund:
- Refunds are applicable only to customers who have purchased services directly from WORTHYPULSE LIMITED via our website or through authorized channels.
- To be eligible for a refund, customers must submit a refund request within 7 days from the date of purchase.
2. Valid Reasons for Refund:
- Unsatisfactory Service: If you are not satisfied with the quality of our project management services, you may be eligible for a refund. Please provide specific details regarding the aspects of the service that did not meet your expectations.
- Service Disruption: In the event of a significant service disruption or outage that prevents you from utilizing our services, you may request a refund for the affected period.
3. Non-eligible Reasons for Refund:
- Change of Mind: Refunds will not be issued for purchases made due to a change of mind or circumstances unrelated to the quality of our services.
- Failure to Utilize Services: Refunds will not be granted if you have not utilized our services during the subscription period.
4. Refund Process:
- To request a refund, please contact our support team at info@worthypulse.com and provide your name, contact information, order number, and a detailed explanation of the reason for the refund request.
- Our support team will review your request and respond within 1-3 business days.
- If your refund request is approved, the refund will be processed using the original method of payment within 7 business days.
5. Contact Information:
If you have any questions or concerns regarding our refund policy, please contact us at:
WORTHYPULSE LIMITED
71-75 Shelton Street, London, England, WC2H 9JQ
Email: info@worthypulse.com
Website: worthypulse.com
6. Amendments to Refund Policy:
WORTHYPULSE LIMITED reserves the right to modify or update this refund policy at any time without prior notice. Changes to the refund policy will be effective immediately upon posting on our website.